Top Right 📈
Nov 16, 2023
Shiv Deepak Muddada after spending a decade as HackerRank(YC 11) Founding Engineer, has started working on building Touch. Chris, fmr Zapier Data Scientist concluded his first month with Touch. 🥳
In his first week Shiv has already delivered Self Serve v1.
Customer Success was our primary focus in Oct, as we transitioned to a usage based pricing model.
Annual Recurring Revenue: $26,277
Growth(monthly avg): 95%
Users: MAU = 69 (130% MoM). WAU = 8.
Usage: Emails sent - 992 (512% MoM)
Early Access: Organic early access requests peaked in Oct.
80 Million contacts: We now have a database of 80 million US decision makers. This lays the foundation of our Seller <> Buyer matching platform.
Was unable to convert Techolution from Fintech use case to using Touch for sales. We refunded $2k as a result.
Yet to deliver on the Sales Copilot contract with TPC($16k ARR). Payments not received on this. On the other hand, same customer has doubled usage of their first fully paid contract (Prospecting Automation)
Once again Bharat continues to support our hiring initiatives. Grateful for his consistent support.
What to expect:
Increased focus on Customer Success and Fundraise.